Refund Policy

At Dehradun Deals Hub, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied, we offer a refund policy with the following terms and conditions:

1. Eligibility for Refunds

Time Frame: Refund requests must be made within 7 days of the delivery date. Requests made after this period will not be accepted.
Condition of Product: To be eligible for a refund, the product must be returned in its original condition, unused, and in the original packaging. Products that show signs of use, damage, or alteration will not be eligible for a refund.
Proof of Purchase: A valid receipt or proof of purchase is required to process any refund requests.

2. Non-Refundable Items

The following items are not eligible for refunds:

Sale or clearance items.
Gift cards.
Customized or personalized products.
Perishable goods.

3. Process for Returning Items

Initiate a Return: To initiate a return, please contact our customer service team at [Customer Service Email] within 7 days of receiving your product. Provide your order number and reason for the return.
Return Shipping: Customers are responsible for the return shipping costs. It is recommended to use a trackable shipping service or purchase shipping insurance, as we cannot guarantee receipt of your returned item.
Return Address: Our customer service team will provide the return address and instructions upon approval of the return request.

4. Refund Processing

Once your return is received and inspected, we will send you an email to notify you of the status of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at [Customer Service Email] with details and photos of the product. We will arrange for a replacement or refund at no additional cost to you.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, contact our customer service team at [Customer Service Email].

7. Final Sale Items

All items purchased during a sale or promotional event are final sale and are not eligible for returns or refunds.

Contact Us

If you have any questions or concerns about our refund policy, please contact our customer service team at dehradundealshub@gmail.com or at 9810… (will update soon)